Computer Hardware
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?

The external drive is turned on
The external drive was attached before the computer was on
The external drive has been pre¬loaded with the appropriate software
All of these
The cables are attached firmly

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Computer Hardware
ESD damage can be caused by:

None of these
Touching metal on the chasis
Placing an IC on a grounded mat
Placing an IC in a non-conductive plastic bag
Repeated sags in current supplied from outlets

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