Computer Hardware
ESD damage can be caused by:

Touching metal on the chasis
Placing an IC on a grounded mat
Repeated sags in current supplied from outlets
Placing an IC in a non-conductive plastic bag
None of these

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Computer Hardware
To install a second IDE drive into a computer, you must

Verify that you define the new drive as D: in the CMOS setup
Verify that you attach the drive to the connector at the end of the ribbon cable
Set the master-slave jumper to slave on the second drive
Use the IDE configuration software to set the new drive as slave

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