Computer Hardware
Your modem does not respond when you try to dial out. You try another modem on another computer and get the same result. What is the most likely problem?

virus
defective computer
bad phone line
software bug
defective modem

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Computer Hardware
ESD damage can be caused by:

Touching metal on the chasis
Placing an IC in a non-conductive plastic bag
None of these
Placing an IC on a grounded mat
Repeated sags in current supplied from outlets

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