MS Word
If you want to convert a symbol or several lines of text into an AutoCorrect entry, you should:

AutoCorrect can only accommodate one line of text. It is not possible to convert a symbol or multiple lines of text into an AutoCorrect entry.
Insert the symbol or type the text in a Word document first. Then, select the text or symbol and click the Edit menu followed by Paste Special. Select New AutoCorrect Entry and then click OK.
Insert the symbol or type the text in a Word document first. Then, select the text or symbol and go to the AutoCorrect dialog box.
Click the Tools menu and choose AutoCorrect Options. Then, click the Insert menu and choose Symbol (or click the Format menu and choose Paragraph) to add the symbol or paragraph to AutoCorrect.

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MS Word
Why Drop Caps are used in document?

To automatically begin each paragraph with capital letter
To begin a paragraph with a large dropped initial capital letter
To drop all the capital letters
None of These

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