System Analysis and Design
During the system study, analysts determine manager's information needs by

teaching short courses in programming languages
showing samples of computer reports
conducting tours of a nearby computer center
asking questions
None of these

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System Analysis and Design
Top-down programming is

an approach in which the top module is first tested then program modules are added from the highest level to the lowest level
a series or group of components that perform one or more operations of a more complex system
a map of the programmer's view of the data
a group of related fields

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