Computer Hardware
A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?

flash or upgrade the BIOS
check the CONFIG.SYS
add cdrw in the device manager
None of these
check the jumper setting on the cd-rw

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Computer Hardware
A customer attached an external drive to his notebook computer but the computer is not recognizing it. What should be considered?

The cables are attached firmly
All of these
The external drive is turned on
The external drive has been pre¬loaded with the appropriate software
The external drive was attached before the computer was on

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Computer Hardware
ESD damage can be caused by:

None of these
Placing an IC in a non-conductive plastic bag
Touching metal on the chasis
Placing an IC on a grounded mat
Repeated sags in current supplied from outlets

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