Computer Hardware
A customer calls and says her computer won't boot, she can hear noises and can see lights on the box, but nothing comes up on the screen, what should you take to the site to fix the problem?

None of these
power cable
video card
power supply
hard drive

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Computer Hardware
To install a second IDE drive into a computer, you must

Use the IDE configuration software to set the new drive as slave
Set the master-slave jumper to slave on the second drive
Verify that you attach the drive to the connector at the end of the ribbon cable
Verify that you define the new drive as D: in the CMOS setup

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